NATE Certified
Licensed HVAC Contractor
EPA 608 Certified
$2M Liability Coverage
TX HVAC Lic. #TACLB037812E
HVAC technician servicing an outdoor condenser unit
3 technician slots available today

Same-Day HVAC
for Texas Summers

Residential & commercial HVAC service you can actually count on. We guarantee a certified technician at your door within 2 hours — or we waive the dispatch fee.

NATE Certified Techs
<2hr Emergency Response
4.9★ — 12,000+ Service Calls
22 Years in Business
12K+
Service Calls Completed
4.9★
Average Customer Rating
<2hr
Emergency Response Time
22yr
Serving the San Antonio Area
◆ By the record

Twenty-two years, measured.

Verified internal log · Q1 2026 audit
01 / 06
12,400+
Service Calls Completed
Logged residential and commercial dispatches across the greater San Antonio area since opening day in 2004. Every call documented, every diagnosis on file.
02 / 06
17
NATE-Certified Technicians
Every technician on payroll holds an active NATE certification — North American Technician Excellence, the toughest credential in the trade. We re-verify annually.
03 / 06
98%
On-Time Arrival Rate
Tracked across the last 4,800 dispatches. The 2% miss rate triggers our automatic dispatch-fee waiver — no excuses, no calls to the office.
04 / 06
94%
Customer Retention
94% of households we serve once call us back the next time something goes down. Most call us for the system AFTER the one we installed — kids, parents, neighbors.
05 / 06
87min
Average Emergency Response
Median time from emergency call received to a certified tech crossing the threshold. Our 2-hour guarantee is conservative on purpose — we beat it the vast majority of the time.
06 / 06
$0
Surprise Charges, Ever
Flat-rate diagnostic fee disclosed before the truck rolls. Repair quotes signed before the wrench turns. If we missed something in the estimate, that's on us — not on you.
◆ What we do

Complete HVAC Services

Residential and commercial HVAC solutions — from new installations to same-day emergency repairs. All work backed by our 2-year labor warranty.

AC Installation

Carrier, Trane, and Lennox equipment installed by NATE-certified technicians. Sized correctly for your square footage — guaranteed.

Residential & Commercial
Heating Systems

Gas furnaces, heat pumps, and radiant systems. We service all major brands and stock parts for most common repairs on the truck.

Gas · Heat Pump · Radiant
Duct Cleaning & Sealing

Full duct inspection, HEPA-grade cleaning, and mastic sealing. Improves airflow, air quality, and reduces energy costs by up to 30%.

EPA-Compliant Process
Emergency Repair

24/7 emergency response — nights, weekends, and holidays. We guarantee a technician on-site within 2 hours or we waive the dispatch fee.

24 / 7 / 365
Preventive Maintenance

Twice-yearly tune-ups that keep your system running at peak efficiency and catch small problems before they become $3,000 emergencies.

Spring & Fall Tune-Up Plans
Smart Thermostat Install

Nest, Ecobee, and Honeywell installation and configuration. Integrate with your smart home and save up to 23% on heating and cooling costs.

Nest · Ecobee · Honeywell
◆ Our doctrine

What makes a real
HVAC contractor.

There are roughly 600 outfits in this metro that will answer a phone and dispatch somebody to your address. The real question isn't who shows up — it's who you'd want under your roof at 11pm in July with a sleeping toddler upstairs. That's the bar. Here's how we hold ourselves to it.

01 — STANDARD
Manual J load calc, every install.
An oversized 4-ton in a 2-ton house is the most expensive mistake in this trade — short-cycling, humidity problems, premature compressor failure. We run a full Manual J on every install, every time. No exceptions, no "rules of thumb."
02 — STANDARD
No diagnostic, no quote.
Anyone who quotes you a repair price over the phone is guessing. We physically diagnose the problem on-site, document it, and give you a flat-rate price before the wrench turns. You sign, then we work.
03 — STANDARD
Refrigerant logged on every job.
EPA 608 isn't optional. Every ounce of refrigerant added or recovered is logged with the date, the system, the technician, and the destination. We can produce the log on five minutes' notice.
04 — STANDARD
The truck never leaves dirty.
Drop cloths down before the toolbox opens. Shoe covers in the house. Old equipment hauled away. Concrete pad swept. The condition we leave the property in is as much our craft as the system itself.
◆ Our Credentials

Licensed, Certified & Insured

NATE Certified
North American Technician Excellence — the gold standard for HVAC professionals
Licensed HVAC Contractor
TX Lic. #TACLB037812E — current and verified with the Texas Dept. of Licensing
EPA 608 Certified
All technicians EPA-certified for refrigerant handling — no illegal venting, ever
$2M Liability Coverage
Fully insured with $2,000,000 general liability — certificate available on request
◆ Same-Day Emergency Response

Technician Slots — Today

We maintain a guaranteed-response fleet. These are today's available emergency slots — updated every morning at 7am.

Emergency Dispatch Board — Tuesday, May 5
Updated 7:00 AM · Next update 1:00 PM
8:00 AM – 10:00 AM
Dispatched
Tech: Rodriguez (NW Zone)
10:00 AM – 12:00 PM
Available Now
Call to book — (555) 203-4719
12:00 PM – 2:00 PM
Dispatched
Tech: Morales (Central Zone)
2:00 PM – 4:00 PM
Available Now
Call to book — (555) 203-4719
4:00 PM – 6:00 PM
Dispatched
Tech: Kim (SE Zone)
6:00 PM – 8:00 PM
Available Now
Evening emergency slot open
2-Hour Response Guarantee

If we cannot have a certified technician on-site within 2 hours of your emergency call, your dispatch fee is waived — no questions asked. This guarantee applies 24 hours a day, 7 days a week, including holidays.

◆ Our fleet

9 fully-stocked trucks.
One of them is closer than you think.

We don't dispatch from one central depot. Every truck is a rolling parts warehouse — capacitors, contactors, common refrigerants, blower motors, thermostats, filters — the parts that fix 90% of calls without a second trip.

9
Trucks across
4 service zones
Arctic Climate Solutions service truck — Northwest Zone
On Route
Northwest Zone
Truck 04
Lead Tech: J. Rodriguez · NATE Senior
Arctic Climate Solutions service truck — Central Zone
Dispatched
Central Zone
Truck 07
Lead Tech: M. Morales · NATE Senior
Arctic Climate Solutions service truck — Southeast Zone
Returning
Southeast Zone
Truck 02
Lead Tech: D. Kim · NATE Master
Arctic Climate Solutions service truck — Northeast Zone
Available
Northeast Zone
Truck 09
Lead Tech: A. Vega · NATE Senior
◆ Service area

San Antonio & surrounding metro.

22 years of routes, repeat customers, and city blocks we know by name. Below are the four zones we run hardest.

Stone Oak & Sonterra
78258 · 78259 · 78260
Large-home territory — multi-zone systems, variable-speed installs, smart-thermostat upgrades. Truck 09 lives here.
Alamo Heights & Olmos Park
78209 · 78212
Older homes, retrofit work, plenum and ductwork specialty. We've maintained relationships here since 2006.
Westover Hills & Helotes
78251 · 78023
Newer construction, builder-grade systems hitting end-of-life. Heavy install volume — our biggest 2025 zone.
Downtown & Southtown
78205 · 78210 · 78215
Mixed-use commercial, restaurants, lofts. Rooftop units and split systems — we maintain ~40 commercial accounts here.
Full coverage map · ZIPs serviced
78201 · 78205 · 78207 · 78209 · 78210 · 78212 · 78215 · 78216 · 78217 · 78218 · 78219 · 78223 · 78228 · 78229 · 78230 · 78231 · 78232 · 78237 · 78240 · 78247 · 78248 · 78249 · 78250 · 78251 · 78253 · 78254 · 78255 · 78256 · 78257 · 78258 · 78259 · 78260 · 78261 · 78023 · 78073 · 78112 · 78148 · 78154
Travis Moreno, Owner — Arctic Climate Solutions
22
Years in the trade
since 2004
◆ Owner & founder
"
We built this company on one rule: if we'd be uncomfortable without AC in a Texas summer, so would you. Same-day emergency service isn't a perk — it's the baseline.

Travis Moreno started Arctic Climate Solutions out of a single Ford F-150 in 2004 after fifteen years working as a refrigeration tech for two of San Antonio's largest mechanical contractors. He'd watched too many customers get oversold on equipment they didn't need, undersized on equipment they did, and ghosted on warranty work the moment a problem surfaced. He decided to build the opposite kind of company.

Today Arctic Climate runs 9 trucks across the metro, employs 17 NATE-certified technicians, and answers every emergency call within two hours — the same way Travis answered them himself for the first six years. He still meets with every commercial client personally, still re-verifies NATE certifications annually, and still drives the on-call truck one weekend every month "to remember what 2am feels like."

Travis Moreno
Owner & Master HVAC Technician · NATE Certified Senior · TX TACLB037812E
Equipment we install & service
L Lennox
C Carrier
T Trane
B Bryant
G Goodman
M Mitsubishi
R Rheem
◆ What our customers say

Six neighbors, six summers.

★★★★★ 4.9 / 5 across 1,847 verified reviews · Google & Yelp combined
★★★★★
"Showed up at 9pm on a Friday and had cold air by 11."

Our condenser died right as the in-laws got into town. Travis's team had a tech at our house in 90 minutes flat — diagnosed, parts on the truck, fixed before anyone went to bed. The price was the price they quoted before any work started. That's how this is supposed to go.

SM
Sarah Mendoza
Stone Oak · Aug 14, 2025
★★★★★
"Replaced our 22-year-old system in one day."

Three other companies told us we'd need to wait a week. Arctic Climate sized the system properly (Manual J — first time I've seen any contractor here actually do one), got the install done in a single day, and the new variable-speed Trane runs quieter than the fridge. Already cut our July bill by $140.

DR
David Reinhart
Alamo Heights · Jul 02, 2025
★★★★★
"They told me NOT to replace it."

Called for a second opinion after another company quoted $9,400 to "rebuild" my system. Arctic's tech showed up, diagnosed a $280 capacitor, fixed it in 30 minutes, and walked me through what to actually watch for. Saved me nine grand. We're customers for life.

JV
Janet Villarreal
Helotes · Jun 19, 2025
★★★★★
"Maintains all four of our restaurant locations."

We can't be down. Walk-in cooler, three rooftop units, comfort cooling for the dining rooms — Arctic handles all of it across our four locations. Quarterly preventive visits, response under an hour for emergencies. We've had zero unscheduled closures from HVAC failure in three years.

MK
Marcus Kowalski
Southtown · Commercial · Apr 28, 2025
★★★★★
"Most professional crew I've had at my house in 20 years."

Drop cloths down. Shoe covers. Cleaned up better than the house was when they got there. They explained every part of the install before, during, and after. The lead tech wrote me a one-page summary of what was done and what to watch for. I've never seen this in any trade.

LB
Linda Beaumont
Olmos Park · Mar 11, 2025
★★★★★
"Flat-rate diagnostic. No surprises. Period."

I'm tired of contractors playing games with diagnostic fees and "we have to come look first" runarounds. Arctic told me their flat fee on the phone, the tech showed up on time, found the issue, gave me a written quote, and I signed before he turned a single screw. This is how the trade should work.

RC
Robert Chen
Westover Hills · Feb 04, 2025
◆ Frequently asked

The questions homeowners actually call us with.

How soon can a technician arrive for an emergency call?
We guarantee a NATE-certified technician on-site within 2 hours of any emergency call, 24/7/365 — including holidays. Median response across our last 4,800 dispatches is 87 minutes. If we miss the 2-hour window, your dispatch fee is waived automatically — you don't have to ask, argue, or call the office.
Do you offer financing on new system installations?
Yes. We offer 0% APR financing for 24 months on approved credit through Synchrony Home, plus 60-month and 120-month low-fixed-rate options. Most homeowners are approved at the kitchen table in 90 seconds — we run the application on a tablet before the install is scheduled, so financing isn't a separate trip.
What HVAC brands do you install and service?
We install Lennox, Carrier, Trane, Bryant, Goodman, Rheem, and Mitsubishi mini-splits. We service every major brand on the market — even brands we didn't originally install. If your system is out of warranty or the original installer is out of business, we still work on it.
How often should my AC and heating system be serviced?
Twice a year — a spring tune-up before cooling season and a fall tune-up before heating season. Our Comfort Club members get both visits annually, plus priority dispatch (line-skip on emergency calls), 15% off any repair, and a 1-year extension on parts warranties. About 60% of our customers join the plan.
What's the actual cost to replace a full HVAC system?
Honest answer: a quality 14 SEER replacement for a typical 3-bedroom home runs $6,800–$9,400 installed. Variable-speed and high-efficiency systems run $11,000–$15,000. Anyone quoting under $5,000 is selling you junk equipment, undersized capacity, or a labor-only job that leaves the warranty void. We'll Manual-J your house and tell you the real number — no upsells.
Do you do commercial work — restaurants, offices, retail?
Yes. We maintain roughly 40 commercial accounts across the metro — restaurants, offices, retail, light industrial, and a handful of medical clinics. We handle rooftop package units, splits, walk-ins, and refrigeration. Commercial accounts get a dedicated account manager and quarterly preventive visits scheduled around your operating hours.
What's your warranty on labor and parts?
2-year labor warranty on every repair and install — that's twice the industry norm. Manufacturer parts warranties run 5 to 10 years depending on equipment; we register every install on the day of completion, so you don't lose warranty coverage to a missed registration deadline. We've never voided a warranty over installation craftsmanship.
Are your technicians background-checked and insured?
Yes — every technician goes through a background check, drug screen, and a 90-day field apprenticeship before they're trusted with an unsupervised dispatch. We carry $2,000,000 in general liability and full workers' comp on every employee. We can produce the certificate of insurance in minutes if you need it for an HOA or property manager.
◆ From the field

22 years of notes,
shared.

Plain-English writeups from Travis and the senior techs. No upsells, no scare tactics — the stuff we'd want our own families to know.

All articles
AC compressor on a residential unit
Diagnostics
May 02, 2026 · 6 min read

How to tell if your AC compressor is actually dead — or just a $280 capacitor.

Two symptoms get confused constantly: the sound of a dead compressor and the sound of a fried capacitor. Here's what each one actually does, how to tell them apart in 30 seconds, and why getting this wrong costs homeowners thousands every summer.

Read article
Manual J load calculation paperwork
Buyer Guide
Apr 18, 2026 · 9 min read

The Manual J question: why most San Antonio homes are running an oversized AC.

"Bigger is better" is the most expensive sentence in this trade. Oversized systems short-cycle, fail to dehumidify, and burn out compressors years early. Here's why a proper Manual J load calculation matters, what to ask any contractor before signing, and the cost of getting it wrong.

Read article
Technician working on AC unit
Maintenance
Mar 27, 2026 · 5 min read

Why we run two tune-ups a year — and what they actually catch.

Spring tune-up isn't a cash grab. The real wins from a 45-minute preventive visit: cleaned condenser coil (5–10% efficiency back), capacitor microfarad check (catches 70% of summer breakdowns), refrigerant top-off, and electrical-tightness audit. Here's the actual checklist we run.

Read article
◆ Get Service Today

Your system down?
We're on it.

Call now for same-day emergency response, or schedule a non-emergency service appointment online. A real human dispatcher answers — never a robot, never a phone tree.

(555) 203-4719